Contact

We are happy to hear from you! Please use the form or mail address below to get in touch with us.

Louis Couperusplein 2
2514 HP Den Haag
Tel: +31 30 3690569 
Tel: +49 40 22 816 816 (Hamburg Fulfillment)

We speak:

  • English
  • German
  • Russian
  • Polish
  • Spanish
  • French
  • Italian
Contact
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Functional

Functional cookies are essential for the functionality of the web shop. These cookies assign a unique, random ID to your browser so that your unhindered shopping experience can be guaranteed across multiple page views.

Session:
The session cookie stores your shopping data across multiple page views and is therefore essential for your personal shopping experience.
Wishlist:
The cookie enables a memo to be made available to the user across sessions. This means that the wishlist will remain in place across multiple browser sessions.
Device assignment:
The device assignment helps the shop to ensure the best possible display for the currently active display size.
CSRF-Token:
The CSRF token cookie contributes to your security. It increases the security of forms against unwanted hack attacks.
Login Token:
The login token is used to identify users across sessions. The cookie does not contain any personal data, but allows personalization across multiple browser sessions.
Cache exception:
The cache exception cookie enables users to read individual content regardless of the cache memory.
Active cookies check:
The website uses the cookie to find out whether cookies are permitted by the user's browser.
Cookie Einstellungen:
The cookie is used to save the cookie settings of the page user over several browser sessions.
Amazon Pay:
The cookie is used for payment processing via Amazon.
Stripe:
The cookie is used by the payment provider to increase security when processing payments on the website.
PayPal:
The cookie is used for payment processing via PayPal.
Country redirect:
The cookie is used to remember the speech recognition in the shop.
Affiliate Marketing:
The cookie enables our affiliate partners to assign a visitor. This is necessary so that the commission-based remuneration can be handed over to our partners.
Partnerprogramm:
Das Cookie dient dazu hervorgerufenen Umsatz von Direktlinks von anderen Plattformen umsatztechnisch auszuwerten.
Marketing

Marketing cookies are used to place advertisements on the website in a targeted and individual manner via multiple page views and browser sessions.

Facebook Pixel:
The cookie is used by Facebook to display personalized advertising offers based on user behavior to users of websites that incorporate Facebook services.
Bing Ads:
The Bing Ads Tracking Cookie is used to create information about the activity of visitors on the website and to use it for advertisements.
Google AdSense:
The cookie is used by Google AdSense to promote advertising efficiency on the website.
Google Conversion Tracking:
The Google Conversion Tracking Cookie is used to effectively record conversions on the website. This information is used by the site operator to target Google AdWords campaigns.
AdRoll:
Places cookies in the browser used by the visitor in order to place targeted advertising as well as measuring and analysis purposes.
Email Marketing:
The website tracking function tracks visits to the website and links these page visits to contact data records from our mailing list.
Pinterest:
The Pinterest ad tracking cookie is used to match information from website visitors to visitors on Pinterest.
Tracking

Tracking cookies help the shop operator to collect and evaluate information about the behavior of users on their website.

Hotjar:
Hotjar cookies are used to analyze user website activity. The page user is identified by the cookie over several page views and his behavior is analyzed.
Aim Now Pixel:
The Aim Now cookies are placed in the browser of our visitors in order to reach you via display campaigns with relevant advertising messages.
Matomo:
Das Cookie wird genutzt um Webseitenaktivitäten zu verfolgen. Die gesammelten Informationen werden zur Seitenanalyse und zur Erstellung von Statistiken verwendet.
Emarsys:
Diese Cookie dient zur Anzeige von personalisierten Produktempfehlungen im Webshop.
Google Analytics:
Google Analytics is used to analyze the website's traffic. Statistics about website activity can be created and read out.
Service

Service cookies are used to provide the user with additional offers (e.g. live chats) on the website. Information obtained through these service cookies may also be processed for page analysis.

Tawk:
Tawk provides live chat for site users. The function of the application is ensured over several page views via the cookie.
Zendesk:
Zendesk stellt einen Live Chat für Seitenbenutzer zur Verfügung. Über das Cookie wird die Funktion der Anwendung über mehrere Seitenaufrufe hinweg sicher gestellt.
For an optimal website experience, we use cookies and similar technologies to show personalized content, offer functions and collect statistics. A click on “Accept” allows us to process this data and to pass it on to third parties in accordance with our privacy policies. The accepted cookies can be adjusted at any time in the Cookie settings.