Dispatch & Payment
We ship via DPD, UPS and DHL with a tracking number through our fulfillment center in Germany, which also handles all returns. if you have a preference which shipping company we should use, please add it right into any field of your billing addresse (like "DHL", "DPD", "UPS"). Inside Germany DHL packing stations can be chosen.
Shipping costs:
| Shipping cost | Free shipping with purchase over |
---|---|---|
Germany | €3,90 | 50€ |
Other EU | €9,90 | 75€ |
Europe* Non-EU | €9,90* | 75€ |
World* | €24,90* | - |
All prices include German VAT and all shipments are subject to Dutch law. We provide German and Dutch tax numbers on our invoices. Invoices are always attached to every parcel in printed form.
*Please be aware that we reserve the right to contact you in cases where the shipping costs exceed our costs by far. We can't estimate all possible country-amount combinations perfectly and sometimes actual cost exceeds what we pay by far. We will contact you to find a solution.
*We are not able to process VAT-free EU dealer deliveries through this shop anymore. Please contact us if you are an EU professional with VAT-ID, you will be serviced by our distribution department (not this shop).
Details about dispatch and payment can be looked up in our General Terms & Conditions.



Two founders with a vision
Albetkov CEO
Braband CEO