Privacy & Website Disclaimer

 

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the PMC Labs B.V.. The use of the Internet pages of the PMC Labs B.V. is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the PMC Labs B.V.. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the PMC Labs B.V. has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1) Information on the collection of personal data and contact details of the person responsible

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about how we handle your personal data when you use our website. Personal data are all data with which you can be personally identified.

1.2 The person responsible for data processing on this website within the meaning of the German Data Protection Act (DSGVO) is PMC Labs & Distribution B.V., Louis Couperusplein 2, 2514 HP Den Haag, Netherlands, Tel.: 040740771176, E-Mail: ralf.klebs@actinovo.com. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential contents (e.g. orders or inquiries to the responsible person), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

 

2) Data collection when visiting our website

When using our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you call up our website, we collect the following data, which are technically necessary for us to display the website:

- Our visited website

- Date and time of access

- Amount of data sent in bytes

- Source/reference from which you reached the site

- Used Browser

- Operating system in use

- IP address used (if necessary: in anonymised form)

Processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of our justified interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.

  

3) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies).Other cookies remain on your terminal device and enable us to recognise your browser the next time you visit us (so-called persistent cookies).

If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser. In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website).

Insofar as personal data are also processed by individual cookies used by us, processing is carried out in accordance with Art. 6 Para. 1 letter b DSGVO either for the execution of the contract, in accordance with Art. 6 Para. 1 letter a DSGVO in the case of a granted consent or in accordance with Art. 6 Para. 1 letter f DSGVO to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit. Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings.

This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Opera: https://help.opera.com/de/latest/web-preferences/#cookies

Please note that the functionality of our website may be limited if cookies are not accepted. 

 

4) Making contact

Personal data is collected when contacting us (e.g. via contact form or e-mail). Which data is collected in the case of a contact form can be seen from the respective contact form.

These data are stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at the conclusion of a contract, an additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request.

This is the case if it can be deduced from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

5) Data processing when opening a customer account and for contract processing

In accordance with Art. 6 Para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide us with this information for the purpose of executing a contract or opening a customer account. Which data is collected can be seen from the respective input forms.

A deletion of your customer account is possible at any time and can be done by sending a message to the above mentioned address of the responsible person. We store and use the data you provide us with to process the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by us.

 

6) Comment function

As part of the comment function on this website, in addition to your comment, information on the time of the comment's creation and the commentator name you have chosen will be saved and published on this website. Furthermore, your IP address will be logged and saved. This storage of the IP address is done for security reasons and in the event that the person concerned violates the rights of third parties or posts illegal content through a comment submitted. We need your e-mail address in order to contact you if a third party should complain about your published content as illegal. The legal basis for the storage of your data is article 6 paragraph 1 lit. b and f DSGVO. We reserve the right to delete comments if they are objected to as illegal by third parties.

 

7) Use of customer data for direct advertising

7.1 Registration for our e-mail newsletter

If you register for our e-mail newsletter, we will send you regular information about our offers. Your e-mail address is the only mandatory information for sending the newsletter. The provision of further data is voluntary and is used to address you personally.

We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed that you agree to receive newsletters. We will then send you a confirmation e-mail asking you to confirm that you wish to receive the newsletter in the future by clicking on a corresponding link. By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 Para. 1 lit. a DSGVO.

When you register for the newsletter, we save your IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used exclusively for the purpose of advertising in the newsletter. You can unsubscribe from the newsletter at any time using the link provided for this purpose in the newsletter or by sending a message to the person responsible mentioned above. After you have cancelled your subscription, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

  

7.2 Sending the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you regular e-mail offers on similar goods or services from our range of products to those you have already purchased.

In accordance with § 7 paragraph 3 UWG we do not need to obtain your separate consent for this. In this respect, data processing is carried out solely on the basis of our justified interest in personalised direct advertising in accordance with Art. 6 Para. 1 lit. f DSGVO. If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You are entitled to object to the use of your e-mail address for the above-mentioned advertising purpose at any time with effect for the future by notifying the person responsible named at the beginning of this document.

For this you will only incur transmission costs according to the basic rates. After receipt of your objection, the use of your e-mail address for advertising purposes will be immediately discontinued.

7.3 Newsletter dispatch via ActiveCampaign

Our e-mail newsletters are sent via the technical service provider ActiveCampaign, LLC, 150 N. Michigan Ave Suite 1230, Chicago, IL, US, USA ("ActiveCampaign"), to whom we share the information you provide when you register for our newsletter.

This disclosure is made in accordance with Art. 6 Para. 1 lit. f DSGVO and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. The data you enter to subscribe to the newsletter (e.g. e-mail address) will be stored on ActiveCampaign's servers in the USA. ActiveCampaign uses this information to send the newsletter and for statistical analysis on our behalf.

For evaluation purposes, the e-mails sent contain so-called web beacons or tracking pixels, which are one-pixel image files stored on our website. In this way it can be determined whether a newsletter message was opened and which links were clicked on, if applicable. Conversion tracking can also be used to analyse whether a predefined action (e.g. purchase of a product on our website) was carried out after clicking on the link in the newsletter.

Technical information is also collected (e.g. time of access, IP address, browser type and operating system). The data is only collected pseudonymously and is not linked to your other personal data, a direct personal reference is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients. If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

We have entered into a Data Processing Agreement with ActiveCampaign under which we commit to protecting our customers' information and not sharing it with third parties. ActiveCampaign is certified under the U.S. European Data Protection Convention "Privacy Shield" which ensures that ActiveCampaign complies with the level of data protection applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list.

ActiveCampaign's privacy policy can be viewed here: https://www.activecampaign.com/privacy-policy

  

8) Data processing for order processing

8.1 In order to process your order, we work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts.

Certain personal data will be transmitted to these service providers in accordance with the following information. The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. Your payment data will be passed on to the assigned credit institute within the scope of the payment processing, as far as this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.

8.2 Use of special service providers for order processing and handling

- Amazon Fulfillment (FBA)

The order processing is carried out by the service provider "Amazon" (Amazon EU S.a. r.l., 38 avenue John F. Kennedy, L-1855 Luxembourg) within the framework of "Shipping by Amazon" (= Fulfillment by Amazon).

Your personal data is passed on to Amazon exclusively for the purpose of processing your online order. The data is passed on in accordance with Art. 6 para. 1 lit. b DSGVO and only to the extent necessary for order processing. Details of Amazon's data protection and its data protection declaration can be viewed at the following link: https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401

- DHL Fulfillment

The order is processed by the service provider DHL Home Delivery GmbH, Sträßchensweg 10, 53113 Bonn, Germany, as part of the "Shipping by DHL Fulfillment". Your personal data will be passed on to DHL Fulfillment exclusively for the purpose of processing the online order in accordance with Article 6 Paragraph 1 lit. b DSGVO.

 

8.3 Use of payment service providers (payment services)

- Amazon Pay

If you select the "Amazon Pay" payment method, the payment is processed via the payment service provider Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg (hereinafter referred to as "Amazon Payments"), to whom we pass on the information you provided during the ordering process, together with the information about your order, in accordance with Art. 6 para. 1 lit. b DSGVO.

Your data will only be passed on for the purpose of payment processing with the payment service provider Amazon Payments and only to the extent necessary for this purpose. You can find more information about Amazon Payments' privacy policy at the following Internet address: https://pay.amazon.com/de/help/201751600

- Apple Pay

If you choose the payment method "Apple Pay" of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment processing will be carried out via the "Apple Pay" function of your iOS, watchOS or macOS-operated terminal device by debiting a payment card deposited with "Apple Pay". Apple Pay uses security features built into the hardware and software of your device to protect your transactions.

In order to authorise a payment, it is therefore necessary to enter a code previously defined by you and to verify it using the "Face ID" or "Touch ID" function of your terminal. For the purpose of payment processing, the information you provide during the ordering process, together with the information about your order, will be transmitted to Apple in encrypted form. Apple then re-encrypts this data with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay for payment processing. The encryption ensures that only the website from which the purchase was made can access the payment data. Once the payment has been made, Apple will send your device account number and a transaction-specific dynamic security code to the originating website to confirm payment. If personal data is processed in the described transmissions, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b DSGVO.

Apple stores anonymised transaction data, including the approximate amount of the purchase, the approximate date and time and whether the transaction was completed successfully. Anonymisation completely excludes any personal reference. Apple uses the anonymised data to improve Apple Pay and other Apple products and services. When you use Apple Pay on iPhone or the Apple Watch to complete a purchase made through Safari on Mac, the Mac and the authorization device communicate through an encrypted channel on Apple's servers. Apple does not process or store this information in a format that can identify you personally.

You can disable the ability to use Apple Pay on your Mac in your iPhone preferences. Go to "Wallet & Apple Pay" and disable "Allow payments on Mac". For more information about Apple Pay privacy, please see the following web address: https://support.apple.com/de-de/HT203027

-giropay

When paying via "giropay", the payment is processed by giropay GmbH, An der Welle 4, 60322 Frankfurt/Main, Germany, to whom we pass on the information you provided during the ordering process along with the information about your order.

In accordance with Art. 6 Para. 1 lit. b DSGVO, your data is passed on exclusively for the purpose of payment processing and only to the extent necessary for this purpose. Under the following Internet address you will receive further information about the data protection regulations of giropay GmbH: https://www.giropay.de/rechtliches/datenschutzerklaerung

 

- Masterpayment

If you choose the payment methods "direct debit" and/or "delivery on account" and/or "instalment purchase" via Masterpayment, you will be asked during the order process to provide your personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number and, in the case of direct debit, the account details provided).

In order to protect our legitimate interest in determining the solvency of our customers, this data is forwarded by us in accordance with Art. 6 Para. 1 letter f DSGVO for the purpose of a credit assessment to Masterpayment LTD, 483 Green Lanes, London, N13 4BS, Great Britain ("Masterpayment"). Masterpayment checks on the basis of the personal data provided by you and other data (such as shopping basket, invoice amount, order history, payment experiences) whether the payment option selected by you can be granted with regard to payment and/or bad debt risks.

In addition to Masterpayment internal criteria pursuant to Art. 6 para. 1 lit. f DSGVO, identity and creditworthiness information from the following credit agencies can also be included in the decision within the scope of the application review:

- Creditreform Boniversum GmbH, Hellersbergstraße 11, D-41460 Neuss, Tel.: +49 (0)2131-109-501, Fax: -557

- CRIF Bürgel GmbH, Friesenweg 4, House 12, 22763 Hamburg, Germany, Phone: +49 (0)40-89803-0, Fax: -419

- SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden, Tel.: +49 (0)611-9278-0, Fax: -109

The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values includes, but is not limited to, address data. You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to Masterpayment.

However, Masterpayment may still be entitled to process your personal data if this is necessary to process payments in accordance with the contract.

- Paypal

In the case of payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we will pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") within the framework of the payment processing. The data will be passed on in accordance with Art. 6 para. 1 lit. b DSGVO and only to the extent necessary for the processing of payments.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal. For this purpose, your payment data may be passed on to credit agencies pursuant to Art. 6 para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit assessment with regard to the statistical probability of non-payment to decide on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure.

The calculation of score values includes, but is not limited to, address data. For further information on data protection, including information on the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process your payment in accordance with the contract.

- IMMEDIATELY

If you select the payment method "IMMEDIATELY", the payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "IMMEDIATELY"), to whom we will pass on the information you provided during the ordering process together with the information about your order in accordance with Art. 6 para. 1 lit. b DSGVO. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden).

The passing on of your data takes place exclusively for the purpose of the payment processing with the payment service provider IMMEDIATELY and only to the extent that it is necessary for this. You can find more information about the data protection regulations of SOFORT at the following internet address: https://www.klarna.com/sofort/datenschutz 

 

9) Kontaktaufnahme zur Bewertungserinnerung

Bewertungserinnerung durch ShopVote

Sofern Sie uns hierzu während oder nach Ihrer Bestellung Ihre ausdrückliche Einwilligung gemäß Art. 6 Abs. 1 lit. a DSGVO erteilt haben, übermitteln wir Ihre E-Mailadresse an die Bewertungsplattform ShopVote der Blickreif GmbH, Alter Messeplatz 2, 80339 München (www.shopvote.de), damit diese Ihnen eine Bewertungserinnerung per E-Mail zusendet.

Sie können Ihre Einwilligung jederzeit durch eine Nachricht an den für die Datenverarbeitung Verantwortlichen oder gegenüber der Bewertungsplattform widerrufen.

10) Verwendung von Bewertungs- und Prüfsiegel-Grafiken

ShopVote-Grafiken

Zur Anzeige unseres ShopVote-Siegels und den gegebenenfalls gesammelten und/oder aggregierten Bewertungen haben wir auf dieser Webseite ShopVote-Grafiken eingebunden. Dies dient der Wahrung unserer im Rahmen einer Interessensabwägung überwiegenden berechtigten Interessen an einer optimalen Vermarktung unseres Angebots gemäß Art. 6 Abs. 1 S. 1 lit. f DSGVO.

Die ShopVote-Grafiken und die damit beworbenen Dienste sind ein Angebot der Blickreif GmbH, Alter Messeplatz 2, 80339 München. Beim Aufruf der ShopVote-Grafiken speichert der Webserver automatisch ein sogenanntes Server-Logfile, das z.B. Ihre IP-Adresse, Datum und Uhrzeit des Abrufs, übertragene Datenmenge und die Quelle des Aufrufes (Zugriffsdaten) enthält und den Abruf dokumentiert.

Diese Zugriffsdaten werden nicht ausgewertet und spätestens sieben Tagen nach Ende Ihres Seitenbesuchs automatisch überschrieben. Weitere personenbezogene Daten werden durch die ShopVote-Grafiken nicht erfasst oder gespeichert.

 

11) Use of social media:

Videos Use of Youtube videos

This website uses the Youtube embedding feature to display and play videos from the provider "Youtube", which is part of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

This uses the enhanced privacy mode, which, according to the provider, does not initiate the storage of user information until the video(s) is played. If the playback of embedded YouTube videos is started, the provider "YouTube" uses cookies to collect information about user behavior. According to information from "Youtube", these serve, among other things, to collect video statistics, improve user-friendliness and prevent abusive behaviour. If you are logged in to Google, your information is associated directly with your account when you click on a video.

If you do not want your profile to be associated with YouTube, you must log out before activating the button. Google stores your data (even for users who are not logged in) as user profiles and evaluates them. Such evaluation is carried out in particular in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of Google's legitimate interests in the display of personalised advertising, market research and/or the needs-based design of its website.

You have a right of objection to the creation of these user profiles, whereby you must contact YouTube to exercise this right. In the course of using YouTube, personal data may also be transmitted to the servers of Google LLC. in the USA. Irrespective of any playback of the embedded videos, each time this website is accessed, a connection to the Google network is established, which may trigger further data processing operations without our influence. In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the us European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information on data protection at "YouTube", please refer to the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy

Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-mentioned option to make an objection. 

 

12) Online marketing

12.1 Facebook pixels for creating custom audiences (with Cookie Consent Tool)

Within our online offer the so-called "Facebook pixel" of the social network Facebook is used, which is operated by Facebook Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Facebook").

If a user clicks on an advertisement placed by us, which is played on Facebook, an addition is added to the URL of our linked page by Facebook pixel. To the extent that our pixel-based site allows data to be shared with Facebook, this URL parameter is written to the user's browser via a cookie that our linked site sets itself. This cookie is then read by Facebook Pixel and enables the data to be forwarded to Facebook. With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the presentation of ads (so-called "Facebook ads").

Accordingly, we use the Facebook pixel in order to display the Facebook Ads placed by us only to those Facebook users who have also shown an interest in our online offer or who exhibit certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Facebook (so-called "custom audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook Ads correspond to the potential interest of users and do not appear annoying. This allows us to further evaluate the effectiveness of Facebook Ads for statistical and market research purposes by tracking whether users have been redirected to our website after clicking on a Facebook Ad (so-called "conversion").

The data collected is anonymous to us, so we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Guidelines (https://www.facebook.com/about/privacy/). The data may enable Facebook and its partners to place advertisements on and outside of Facebook. The data processing associated with the use of the Facebook Pixel is only carried out with your express consent in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your given consent at any time with effect for the future. To exercise your revocation, remove the tick next to the setting for the "Facebook Pixel" in the "Cookie-Consent-Tool" integrated on the website. 

 

12.2 Google AdSense

This website uses Google AdSense, a web advertising service Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Google AdSense uses so-called cookies, which are text files that are stored on your computer and which enable an analysis of your use of the website. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) for the collection of information, through the use of which simple actions such as visitor traffic on the website can be recorded, collected and evaluated.

The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transferred to a Google server and stored there. This may also result in a transfer to the servers of Google LLC. in the USA. Google uses the information thus obtained to evaluate your usage behaviour with regard to the AdSense ads. The IP address transmitted by your browser in the context of Google AdSense is not merged with other data from Google. The information collected by Google may be transferred to third parties if this is legally required and/or if third parties process this data on behalf of Google.

The described processing of data is carried out in accordance with Art. 6 Para. 1 letter f DSGVO for the purpose of targeting the user in advertising by advertising third parties whose ads are displayed on this website on the basis of the evaluated user behavior. This processing also serves our financial interest in exploiting the economic potential of our website by inserting personalised third-party advertising content against payment. In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list For more information about Google's privacy policy, please visit the following web address: https://www.google.de/policies/privacy/.

You can permanently disable cookies for advertising preferences by changing the settings on your browser software or download and install the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be available or may only be used to a limited extent if you have deactivated the use of cookies. Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO.

You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the procedure described above for making an objection.

 

12.3 Use of Google Ads conversion tracking

This website uses the online advertising program "Google Ads" and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

We use Google Ads to advertise our attractive offers on external websites with the help of advertising material (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In this way, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred. The cookie for conversion tracking is set when a user clicks on an ad ad displayed by Google.

Cookies are small text files that are stored on your end device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. As a result, cookies cannot be tracked across the websites of Google Ads customers. The information collected through the conversion cookie is used to compile conversion statistics for Google Ads customers who have opted in to conversion tracking.

Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive information that personally identifies users. If you don't want to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie on your web browser under the keyword "User Preferences. You will then not be included in the conversion tracking statistics. We use Google Ads because of our legitimate interest in targeted advertising in accordance with Art. 6 para. 1 lit. f DSGVO. In the course of using Google Ads, personal data may also be transmitted to the servers of Google LLC. in the USA. In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the us European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list.

You can find more information about Google's privacy policy at the following Internet address: https://www.google.de/policies/privacy/

You can permanently deactivate cookies for ad preferences by making the appropriate setting in your browser software to prevent them or by downloading and installing the browser plug-in available under the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be available or may only be used to a limited extent if you have deactivated the use of cookies. Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-mentioned option to make an objection.

  

12.4 Use of affiliate programs

- AWIN Performance Advertising Network

We participate in the Performance Advertising Network of AWIN AG, Eichhornstraße 3, 10785 Berlin (hereinafter "AWIN").

As part of its tracking services, AWIN stores cookies on end devices of users who visit or use websites or other online offers of its customers (e.g. registering a newsletter subscription or placing an online order) in order to document transactions (e.g. "sales leads").

These cookies are used solely for the purpose of correctly allocating the success of an advertising medium and the corresponding billing within its network. A cookie only contains information about when a particular advertising medium was clicked on by an end device. AWIN Tracking cookies contain an individual numerical sequence which cannot be assigned to the individual user and which documents the partner program of an advertiser, the publisher, the time of the user's action (click or view).

AWIN also collects information about the terminal device from which a transaction is carried out, e.g. the operating system and the calling browser. If the information also contains personal data, the described processing is carried out on the basis of our justified financial interest in the processing of commission payments with AWIN in accordance with Art. 6 para. 1 lit. f DSGVO. If you do not wish cookies to be stored in your browser, you can do so by changing the appropriate browser settings. You can deactivate the storage of cookies in your respective browser under Tools/Internet options, restrict it to certain websites or set your browser to notify you as soon as a cookie is sent. Please note, however, that in this case you must reckon with a restricted display of the online offers and a restricted user guidance.

You can also delete cookies at any time. In this case, the information stored in them will be removed from your end device. Further information on data use by AWIN can be found in the company's data protection declaration: https://www.awin.com/de/rechtliches

Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-mentioned option to make an objection.

 

13) Web analysis services

13.1 Google (Universal) Analytics Google (Universal) Analytics with Google Signals

This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Google (Universal) Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transferred to a Google server and stored there, and may also be transferred to the servers of Google LLC. in the USA.

This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening it and excludes any direct personal reference. Through the extension, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a server of Google LLC.in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our justified interest in the statistical analysis of user behaviour for optimisation and marketing purposes. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services related to website and internet use.

The IP address transmitted by your browser within the framework of Google (Universal) Analytics is not combined with other data from Google. You can prevent the storage of cookies by adjusting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you will need to click this link again): Deactivate Google Analytics

Further information about Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de

In the event that personal data is transferred to Google LLC. with headquarters in the USA, Google LLC. has certified itself for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list This website also uses the Google Signals service as an extension of Google Analytics.

With Google Signals we can have Google generate cross-device reports (so-called "cross device tracking"). If you have activated "personalized ads" in your Google Account settings and you have linked your internet-enabled devices to your Google Account, Google can analyze user behavior across devices and create database models based on this. The logins and device types of all page visitors who were logged into a Google Account and performed a conversion will be taken into account. Among other things, the data shows on which device you clicked on an ad for the first time and on which device the associated conversion took place. We do not receive any personally identifiable information from Google in this process, only statistics based on Google Signals. In accordance with Art. 6 para. 1 lit. f DSGVO, the data is processed on the basis of our predominantly legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes. 

You can object to the data processing by observing the aforementioned objection possibilities. In addition, you have the possibility to deactivate your settings in your Google Account for "personalized ads", please follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de

Further information about Google Signals can be found here: https://support.google.com/analytics/answer/7532985?hl=de

Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-mentioned option to make an objection.

13.2 Hotjar (hotjar Ltd.)

This website uses the Hotjar web analysis service of Hotjar Ltd. Hotjar Ltd. is a European company with its registered office in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe Tel.: +1 (855) 464-6788).

This tool allows you to track movements on the websites where Hotjar is used (so-called heat maps). For example, you can see how far users scroll and which buttons users click on how often. Furthermore, the tool also makes it possible to obtain feedback directly from the users of the website. In this way, we obtain valuable information to make our websites even faster and more customer-friendly. The above analysis is based on our legitimate interests in optimisation and marketing purposes and the design of our website in accordance with the interests of our customers in accordance with Art. 6 Para. 1 lit. f DSGVO.

We pay particular attention to the protection of your personal data when using this tool. Thus we can only understand which buttons you click and how far they scroll. Areas of the website in which personal data of you or third parties are displayed are automatically hidden by Hotjar, and can therefore not be traced at any time. Hotjar offers every user the option of preventing the use of the Hotjar tool by means of a "Do Not Track" header, so that no data about the visit to the respective website is recorded.

This is a setting that supports all common browsers in their respective current version. For this purpose, your browser sends a request to Hotjar with the note to deactivate the tracking of the respective user. If you use our website with different browsers/computers, you must set up the "Do Not Track" header for each of these browsers/computers separately. Detailed instructions with information about your browser can be found at: https://www.hotjar.com/opt-out.

For more information about Hotjar Ltd. and about the Hotjar tool, please visit: https://www.hotjar.com You can find the data protection declaration of Hotjar Ltd. at: https://www.hotjar.com/privacy As far as legally required, we have obtained your consent for the above processing of your data in accordance with Art. 6 Para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-mentioned option to make an objection. 

 

14) Retargeting/ remarketing/ recommendation advertising

AdRoll (AdRoll Advertising Ltd.)

This website uses retargeting technology of AdRoll Advertising Ltd, Level 6, 1, Burlington Plaza, Burlington Road, Dublin 4, Ireland ("AdRoll").

This allows us to target visitors to our website with personalized, interest-based advertising who have already shown an interest in our shop and products. The display of the advertising material is based on a cookie-based analysis of previous usage behaviour. In the cases of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymised data about your interests and thus to adapt the advertising individually to the stored information.

These cookies are small text files that are stored on your computer or mobile device. This enables us to display advertisements to you that most likely match your product and information interests. Insofar as the information collected has a personal reference, processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of our justified interest in the insertion of personalised advertising and market research.

You can permanently object to the setting of cookies for advertising specifications by using the option of setting an opt-out cookie on the page linked below: https://www.adroll.com/about/privacy

Further information and the privacy policy regarding advertising and AdRoll Advertising Ltd ("AdRoll") can be found here: https://www.adroll.com/about/privacy

Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO.

You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the procedure described above for making an objection.

 

Bing Ads (Microsoft Corporation)

This website uses the conversion tracking technology "Bing Ads" from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA).

Microsoft Bing Ads places a cookie on your computer if you came to our site from a Microsoft Bing ad. Cookies are small text files that are stored on your end device. These cookies lose their validity after 180 days and are not used for personal identification.

If the user visits certain pages of this site and the cookie has not expired, Microsoft and we can recognize that the user clicked on the ad and was redirected to this page (conversion page). If personal data is processed in this process, this is done in accordance with Art. 6 Para. 1 letter f DSGVO due to our justified interest in effective marketing. The information collected by means of the conversion cookie is used to compile conversion statistics, i.e. to record how many users reach a conversion page after clicking on an advertisement. This tells us the total number of users who have clicked on our ad and been directed to a page with a conversion tracking tag. However, we do not receive information that personally identifies users.

Microsoft Corporation, headquartered in the United States, is certified for the U.S.-European "Privacy Shield" agreement, which ensures compliance with the level of data protection applicable in the EU. If you do not wish to participate in tracking, you can opt-out by disabling the Bing Ads Conversion Tracking cookie on your Internet browser under User Preferences. You will then not be included in the conversion tracking statistics.

Alternatively, you can use the EU consumer opt-out page http://www.youronlinechoices.com/de/praferenzmanagement/ to check whether Microsoft advertising cookies are set in your browser and disable them.

For more information about the Microsoft Bing Ads privacy policy, visit the following Web address: https://privacy.microsoft.com/de-de/privacystatement Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the procedure described above for making an objection.

 

Bing Ads (Microsoft Corporation) Universal Event Tracking

This website uses Universal Event Tracking of the conversion tracking technology "Bing Ads" from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA).

To use Universal Event Tracking, a tag is placed on each page of our site that interacts with the conversion cookie set by Microsoft Bing Ads. This interaction makes it possible to track user behavior on our website and sends the information collected to Microsoft Bing Ads.

The purpose of this is to enable us to statistically track and analyze certain predefined targets, such as purchases or leads, in order to better target and target the direction and content of our offerings. At no time do the tags serve to personally identify users. Insofar as the transmission of information on user behaviour to Microsoft Bing Ads includes personal user data, this is done in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in the statistical evaluation of the success of product ads in Microsoft Bing Ads and the purchasing behaviour of users, and thus serves to optimise our online offering.

The Microsoft Corporation with headquarters in the USA is certified for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. If you do not wish to participate in the tracking, you can object to this by deactivating the cookie of the Bing Ads Conversion Tracking via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

Alternatively, you can use the EU consumer opt-out page http://www.youronlinechoices.com/de/praferenzmanagement/ to check whether Microsoft advertising cookies are set in your browser and disable them. For more information about the Microsoft Bing Ads privacy policy, visit the following Web address: https://privacy.microsoft.com/de-de/privacystatement

Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the procedure described above for making an objection.

 

Google Ads Remarketing

Our website uses the functions of Google Ads Remarketing, hereby we advertise this website in Google search results, as well as on third party websites.

The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). For this purpose, Google places a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit.

The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f DSGVO. Any further data processing will only take place if you have agreed with Google that your internet and app browsing history will be linked by Google to your Google Account and that information from your Google Account will be used to personalize ads you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your information along with Google Analytics data to create and define target audience lists for cross-device remarketing.

For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups. As part of the use of Google Ads Remarketing, personal data may also be transferred to the servers of Google LLC. in the USA.

You can permanently disable the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/

Alternatively, you can inform yourself about the setting of cookies and adjust the settings for them at the Digital Advertising Alliance at the Internet address www.aboutads.info.

Finally, you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or generally. If cookies are not accepted, the functionality of our website may be limited. In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

A current certificate can be viewed here: https://www.privacyshield.gov/list Further information and the privacy policy regarding advertising and Google can be found here: https://www.google.com/policies/technologies/ads/

You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the procedure described above for making an objection.

 

Outbrain

This website uses the retargeting technology of Outbrain Inc, 39 W 13th Street, New York, NY 10011, USA ("Outbrain").

This enables us to point visitors to our website to further own or third-party content in the form of banners, based on the user behaviour, which are likely to correspond to the respective user interest. These contents are displayed on the basis of a cookie-based analysis of previous usage behaviour, but no personal data is stored.

For this interest-based content determination, a cookie is stored on your computer or mobile device in order to collect pseudonymised data about your surfing behaviour and thus individually adapt the content to the stored information. Insofar as the information collected and evaluated is personal, processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of our justified interest in the insertion of personalised page content and in market research.

In order to generally deactivate the use of cookies on your terminal device, you can set your Internet browser so that no more cookies can be stored on your terminal device in the future or that already stored cookies are deleted. Switching off all cookies may mean that some functions on our Internet pages can no longer be executed. You can also opt-out of Outbrain's use of advertising cookies by using the opt-out cookie facility on the following linked page: https://www.outbrain.com/de/legal/privacy

You will also find more information about Outbrain's privacy policy under the link below. Where legally required, we have obtained your consent for the processing of your data as described above in accordance with article 6 paragraph 1 letter a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the procedure described above for making an objection.

 

Pinterest Retargeting Pixels

One pixel (Pinterest Tag) of Pinterest Europe Ltd (Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest") is integrated into this website.

With the help of the pixel, information about the surfing behaviour of website visitors can be collected, stored and evaluated in a pseudonymised form. If personal data is also processed, this is done on the basis of our legitimate interest in the display of personalised advertising in accordance with Art. 6 Para. 1 letter f DSGVO. The information can be assigned to the user's person with the help of further information that Pinterest has stored about the user, e.g. due to the ownership of an account on the social network "Pinterest".

Pinterest uses an algorithm to analyse surfing behaviour and can then display targeted product recommendations as personalised advertising banners on the user's Pinterest account. Pinterest may also combine the information collected via the pixel with other information that Pinterest has collected via other websites and/or in connection with the use of the "Pinterest" social network, thus creating pseudonymised user profiles. Under no circumstances, however, can the information collected be used to personally identify visitors to this website. Insofar as legally required, we have obtained your consent for the above-mentioned processing of your data in accordance with Art. 6 Para. 1 letter a DSGVO.

You can revoke your consent at any time with effect for the future by deactivating pixel tracking in the "Cookie Consent Tool" integrated on this website.

If necessary, data collected via the pixel may be transferred to servers of Pinterest Inc. in the USA. In the event that personal data is transferred to Pinterest Inc. based in the USA, Pinterest Inc. has certified itself for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information on data protection at Pinterest Europe Limited, please visit https://policy.pinterest.com/de/privacy-policy 

 

Pinterest Tag Conversion Tracking

This website uses the "Pinterest Tag" conversion tracking technology of Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest").

If you came to our website from a pin on Pinterest, we will place a cookie on your computer which will interact with a JavaScript code from Pinterest, which is also implemented as a "tag". Cookies are small text files that are stored on your end device.

These cookies lose their validity after 180 days and are not used for personal identification. If the user is redirected from a pin to Pinterest on pages of this website and the cookie has not expired, the tag records certain user actions predefined by us and can track these actions (e.g. completed transactions, leads, search queries on the website, calls to product pages). When such an action is performed, your browser uses the Pinterest tag to send an HTTP request from the cookie to the Pinterest server, which contains certain information about the action (including the type of action, time, browser type of terminal device).

This transmission enables Pinterest to generate statistics on the usage behaviour on our website after being forwarded from a Pinterest pin, which serve to optimise our offer. If personal user data are processed in this process, this is done in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in the statistical evaluation of the success of product advertisements on Pinterest and the purchasing behaviour of the users, and thus serves to optimise our online offer. However, we do not receive any information with which users can be personally identified. If you do not wish to participate in tracking, you can object to this by deactivating the Pinterest tag conversion tracking cookie via your Internet browser under User Settings. You will then not be included in the conversion tracking statistics.

Alternatively, you can use the EU consumer opt-out page at http://www.youronlinechoices.com/de/praferenzmanagement/ to check whether Microsoft advertising cookies are set in your browser and disable them. For more information about Pinterest's privacy policy, please visit https://policy.pinterest.com/de/privacy-policy

Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the procedure described above for making an objection.

 

15) Using a live chat system

Tawk.to (SMS SIA)

This website collects and stores anonymous data using technologies of SMS SIA, Tirgonu iela, 6, Riga, Latvia, LV1050, (www.tawk.to) for the purpose of web analysis and to operate the live chat system used to answer live support requests. From this anonymized data, user profiles can be created under a pseudonym.

Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. The cookies enable the recognition of the Internet browser. If the information collected in this way contains a personal reference, it is processed in accordance with Art. 6 Para. 1 letter f DSGVO on the basis of our justified interest in effective customer service and the statistical analysis of user behaviour for optimisation purposes.

The data collected with tawk.to technologies will not be used to personally identify the visitor of this website and will not be merged with personal data about the bearer of the pseudonym without the separately granted consent of the person concerned. In order to avoid the storage of tawk.to cookies, you can set your internet browser in such a way that no cookies can be stored on your computer in the future or that already stored cookies are deleted.

However, switching off all cookies may mean that some functions on our website can no longer be executed. You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future by sending us your objection informally by e-mail to the e-mail address given in the imprint. If necessary, this website also uses the service of tawk.to to record and organize incoming requests via the website contact form and the contact e-mail addresses of the website operator and to store them in a ticket system for chronological processing. In this case, the data transmitted when the request is sent is transferred to the talk.to ticket system and stored there ready for retrieval. This data processing serves exclusively to process the respective request and is based on our legitimate interest in an effective chronological request management to optimize customer and prospect care according to Art. 6 para. 1 lit. f DSGVO.

Data transmitted to tawk.to via the ticket system will be deleted after final processing of the request. This shall be the case if it can be concluded from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary. We have concluded a Data Processing Agreement with SMS SIA, the provider of tawk.to, by which we oblige SMS SIA to protect the data of our customers and not to pass them on to third parties.

 

16) Tools and others

16.1 ACRIS E-Commerce GmbH ("EU Cookie Directive Pro")

This website uses the cookie consent-tool "EU Cookie Directive Pro" of ACRIS E-Commerce GmbH, Am Pfenningberg 60, 4040 Linz, Austria ("ACRIS") to obtain effective user consent for cookies and cookie-based applications requiring consent. By integrating an appropriate JavaScript code, a banner is displayed to users when they call up the page, in which consent for certain cookies and/or cookie-based applications can be granted by ticking the appropriate box.

The tool blocks the setting of all cookies requiring consent until the respective user gives his consent by ticking the appropriate box. This ensures that such cookies are only set on the respective user's terminal device if consent has been granted.

To enable the cookie-content tool to uniquely assign page views to individual users and to individually record, log and store the consent settings made by the user for the duration of a session, certain user information (including the IP address) is collected by the cookie-content tool when our website is accessed, transmitted to ACRIS servers and stored there. This data processing is carried out in accordance with Art. 6 para. 1 letter f DSGVO on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our Internet presence.

A further legal basis for the data processing described is Art. 6 Para. 1 lit. c DSGVO. As the responsible party, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent. Further information on the use of data by ACRIS E-Commerce GmbH can be found at https://www.acris-ecommerce.at/datenschutz/

 

16.2 - Google Web Fonts

This site uses so-called web fonts for the uniform display of fonts which are provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. To do this, the browser you are using must connect to Google's servers.

This may also involve the transmission of personal data to the servers of Google LLC. in the USA. In this way, Google obtains knowledge that our website has been accessed via your IP address.

The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. If your browser does not support Web Fonts, a standard font from your computer will be used. In the event that personal data is transferred to Google LLC. with headquarters in the USA, Google LLC. has certified itself for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and read Google's privacy policy: https://www.google.com/policies/privacy/

16.3 Google reCAPTCHA

On this website we also use the reCAPTCHA feature of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

This function is mainly used to distinguish whether an entry is made by a natural person or abusively by machine and automated processing. The service includes the sending of the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in establishing individual responsibility on the Internet and avoiding abuse and spam. In the course of using Google reCAPTCHA, personal data may also be transferred to the servers of Google LLC. in the USA.

In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

A current certificate can be viewed here: https://www.privacyshield.gov/list Further information about Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/

Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-mentioned option to make an objection. 

 

16.4 Google Customer Reviews (formerly the Google Certified Reseller Program)

We work together with Google within the framework of the "Google Customer Reviews" program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

This program gives us the opportunity to collect customer reviews from users of our website. After making a purchase on our website, you will be asked whether you would like to participate in an email survey from Google. If you give your consent pursuant to Art. 6 para. 1 lit. a DSGVO, we will transmit your e-mail address to Google. You will receive an e-mail from Google Customer Reviews asking you to rate the purchasing experience on our website.

The rating you provide will then be combined with our other ratings and displayed in our Google customer reviews logo and in our Merchant Center dashboard. Your review will also be used for Google seller ratings. Google Customer Reviews may also involve the transfer of personal information to Google LLC. servers in the United States. You can revoke your consent at any time by sending a message to the person responsible for data processing or to Google.

In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the us-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information about Google's privacy practices in conjunction with the Google Customer Reviews program, please visit the following link: https://support.google.com/merchants/answer/7188525?hl=de

For more information about the privacy of Google Seller Reviews, please see this link: https://support.google.com/google-ads/answer/2375474

 

16.5 Online applications using a form

On our website, we offer those interested in a job the possibility to apply online using an appropriate form. In order to be included in the application process, applicants must provide us with all personal data required for a well-founded and informed assessment and selection.

The required information includes general personal details (name, address, telephone or electronic contact details) as well as performance-specific proof of the qualifications required for a position. Where appropriate, health-related information may also be required, which, in the interests of social protection, must be given special consideration in the applicant's own person under labour and social law.

In the course of sending the form, the applicant's data will be encrypted according to the state of the art, transmitted to us, stored by us and evaluated exclusively for the purpose of processing the application. The legal basis for these processing operations is generally Art. 6 Para. 1 lit. b DSGVO in conjunction with § 26 para. 1 BDSG, in the sense of which passing through the application procedure is considered to be the initiation of an employment contract.

Insofar as special categories of personal data within the meaning of Art. 9 para. 1 DSGVO (e.g. health data such as information on the status of severely disabled persons) are requested from applicants in the context of the application procedure, processing is carried out in accordance with Art. Art. 9 para. 2 lit. b. DSGVO so that we can exercise the rights arising from labour law and social security and social protection law and fulfil our obligations in this respect.

Cumulatively or alternatively, the processing of the special categories of data may also be based on Art. 9 para. 1 lit. h FADP, if it is carried out for purposes of preventive health care or occupational medicine, for the assessment of the applicant's ability to work, for medical diagnosis, care or treatment in the health or social field or for the management of systems and services in the health or social field. If, in the course of the evaluation described above, the applicant is not selected, or if an applicant withdraws his or her application prematurely, the data submitted on the application form will be deleted after 6 months at the latest after notification.

This period is calculated on the basis of our legitimate interest in being able to answer any follow-up questions about the application and, if necessary, to comply with our obligation to provide evidence in accordance with the regulations on the equal treatment of applicants. In the event of a successful application, the data provided will be deleted on the basis of Art. 6 para. 1 lit. b DSGVO in conjunction with § 26 para. 1 BDSG for the purposes of the employment relationship.

 

17) Rights of the data subject

17.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below:

- Right of access in accordance with Art. 15 DSGVO: In particular, you have a right of access to your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right of rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it has not been collected from you by us, the existence of automated decision making including profiling and, if applicable the existence of an automated decision-making process, including profiling and, where applicable, relevant information on the logic involved and the scope and intended effects of such processing, as well as your right to be informed of the guarantees provided under Art. 46 of the DPA when your data is transferred to third countries;

- Right of rectification under Art. 16 of the DPA: you have the right to have incorrect data relating to you corrected and/or incomplete data held by us without delay;

- Right to deletion pursuant to Art. 17 DSGVO: You have the right to request the deletion of your personal data if the conditions of Art. 17 para. 1 DSGVO are met. However, this right does not apply in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;

- Right to limit processing pursuant to Art. 18 DPA: You have the right to request the limitation of the processing of your personal data for as long as the accuracy of your data which you dispute is verified, if you refuse to delete your data on the grounds of unlawful processing and instead request the limitation of the processing of your data, if you require your data for the assertion, exercise or defence of legal claims, after we no longer require such data after the purpose has been achieved, or if you have lodged an objection on grounds of your particular situation, as long as it has not yet been established that our legitimate reasons outweigh the objection;

- Right to information in accordance with Art. 19 DSGVO: If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

- Right to data transferability in accordance with Art. 20 DSGVO: You have the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another person responsible, insofar as this is technically feasible;

- Right to revoke consents granted pursuant to Art. 7 para. 3 DSGVO: You have the right to revoke at any time with effect for the future any consent to the processing of data once granted. In the event of revocation, we will immediately delete the data concerned, unless further processing cannot be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation;

- Right of appeal under Art. 77 DSGVO: If you believe that the processing of personal data concerning you is in breach of the DPA, you have the right to - without prejudice to any other administrative or judicial remedy,

- Right to appeal to a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place where the suspected infringement is committed

17.2 RIGHT OF OBJECTION

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST IN THE CONTEXT OF A WEIGHING UP OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR SPECIAL SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WORTHY OF PROTECTION WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS. IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE RIGHT TO OBJECT AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

 

18) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if relevant - additionally by the respective legal retention period (e.g. retention periods under commercial and tax law).

When personal data are processed on the basis of express consent pursuant to Art. 6 para. 1 letter a DSGVO, these data are stored until the person concerned revokes his or her consent. If there are legal retention periods for data which are processed within the framework of legal or similar obligations based on Art. 6 Para. 1 letter b DSGVO, these data are routinely deleted after the retention periods have expired, provided that they are no longer required for the fulfilment or initiation of a contract and/or we have no justified interest in their further storage.

When personal data are processed on the basis of Art. 6 Para. 1 letter f DSGVO, these data are stored until the person concerned exercises his or her right to object in accordance with Art. 21 Para. 1 DSGVO, unless we can prove compelling reasons for processing worthy of protection which outweigh the interests, rights and freedoms of the person concerned, or the processing serves to assert, exercise or defend legal claims.

When personal data are processed for the purpose of direct advertising on the basis of Art. 6 Para. 1 letter f DSGVO, these data are stored until the data subject exercises his or her right of objection under Art. 21 Para. 2 DSGVO. Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted if they are no longer necessary for the purposes for which they were collected or otherwise processed.

Two founders with a vision

Rinat
Albetkov
CEO
We want nothing less than to revolutionize the market. By offering an extremely useful product at a fair price, we reinvent supplements.
Jan
Braband
CEO
We are committed to modern, innovative technology in production and scientific knowledge in the development of our products. Quality is our top priority.
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