• Dear customers, due to christmas time DHL could possibly have a delay in delivery. We are sorry for any delay. Have a great christmas time.
    Tip: UPS seems to be working fine you can select your shipping option in the orderprocess.

EU Right of Withdrawal

EU Right of withdrawal**

You have the right to withdraw from a contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of delivery.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Withdrawal form

To PMC Labs & Distribution B.V.
Jansdam 2A
NL-3512 HB Utrecht
E-mail: service@actinovo.com

I/We* hereby give notice that I/We* withdraw from my/our* contract of sale of the following goods*/for the provision of the following service*


Ordered on* ________________  /received on* ______________,

Name of consumer(s): _________________________________,

Address of consumer(s)________________________________,

Signature of consumer(s) (only if this form is notified on paper),


Date ________________________

*Please delete where inappropriate

**Please be aware that products sold on this webiste may not be subject to the EU Right of Withdrawal